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HOA in a Box

For self-managed HOAs and condos

The office your volunteer board never had

A public website, a resident portal and a board console on one record, so every notice, payment and decision holds up later.

Three logins, a sample community, nothing to install. It resets every night.

The board console dashboard, with a Needs attention box listing everything residents are waiting on
The same record from a resident's side: $870.00 outstanding, $775.00 overdue, next due February 15
  • Every feature in every plan
  • From $59 a month
  • Your association's own database
  • $0 added to Stripe's fees
  • Help on every screen

Sound familiar?

A spreadsheet, an email chain and a group chat

It works until an owner disputes a fine, the treasurer moves away, or somebody stops paying.

The thread from March is gone.

Complaints, photos and decisions sit in four inboxes. One belongs to someone who left the board.

Every director writes their own letter.

Two similar cases handled two ways is how enforcement gets challenged.

Then somebody stops paying.

The question stops being what they owe. It becomes: can you prove you sent notice?

What you get

Three front doors, one set of records

What a resident pays on Sunday is on the treasurer's screen on Sunday. Nothing is copied between systems.

The website.

Meeting dates, documents, news and a pay page. The board edits it, with no developer.

The website in detail
The association's public documents and forms library, with the CC&Rs and bylaws

The resident portal.

Balance item by item, card or bank payment, requests with photos, and answers kept on the record.

The portal in detail
A resident's payments page showing each charge still owed and a warning before privileges pause

The board console.

Violations, notices, money, meetings and votes, plus a list of what residents are waiting on.

The console in detail
The board's compliance screen, listing violations with the letter each one is ready for

Fair, and provable

Before you file a lien, see what's missing

Charges, notices, delivery and board votes are recorded as they happen and can't be edited. Collections checks each account against them.

  1. Violation recorded Reported

    Photo, date observed, compliance date.

  2. Courtesy notice sent Warning sent

    The status moves to "warning sent" by itself.

  3. Fine notice sent Fine issued

    The fine is charged to the owner's account once, linked to the letter.

  4. Collections check Provable

    "Provable", or exactly what's still missing.

How the evidence ledger works
The collections screen in the demo: 8 accounts owing, 2 of 8 provable today, and what each account is missing
  1. Provable today: 2 of the 8 accounts owing
  2. 12 Maple Street is missing one thing: a board vote behind the assessment

Figures from the sample community in the demo.

Fewer emails

Residents answer their own questions

What do I owe, when's the meeting, where are the bylaws, did you get my request? All answered without emailing the board.

See what's owed.

Each charge with its due date, and what every payment cleared.

Pay, or ask for a plan.

Card or bank transfer. Or request 2 to 12 installments for the board to approve.

One form for everything.

Something broken, a complaint, an exterior change or a question, with photos.

Hear back on the record.

The board's answer lands on that request's thread and by email.

What residents get
The resident's request form: something needs fixing, report a problem, change my home's exterior, or something else
Board obligations: the pool operating permit overdue, and the annual meeting notice due, each assigned to a position

The record outlives the volunteers

Hand the next treasurer a screen, not a folder

Deadlines remind the position, not the person. Mail goes to whoever holds the seat. History can't be quietly edited away.

Board obligations.

Filings, renewals, studies and meeting notices, rolled forward each year and reminded by position.

Who gets notified.

Route each kind of request to a position, so the new treasurer inherits the mail.

A sale in one step.

Mark a home sold. The seller's access, remotes and committee seats end, and the buyer goes on file.

Help on every screen.

A question mark on each page and a manual written for first-time volunteers.

The other half

A neighborhood, not just a ledger

The parts residents open without being asked: bookings, a forum on your own site, lost-pet alerts and a little recognition.

A resident's portal: two neighbors' pets are missing, with where each was last seen and a number to call

Book the clubhouse.

Reserve from the portal. The board sets hours, notice, fees and whether it needs approval.

Get the dog home.

One alert reaches every resident's portal, with a photo and a number to call.

A forum you own.

On the association's site, signed-in residents only, with an "Ask the board" section.

Say thank you.

Yard of the Month, recorded and published rather than mentioned once at a meeting.

Everything residents get

The fine print, up front

No tiers, no markup, no lock-in

Every feature, every plan.

Plans differ by number of homes. Nothing else.

$0 added to payment fees.

Payments go to your association's Stripe account at Stripe's rates.

Your own database.

Not rows in a table shared with other associations.

Export all of it.

Residents, charges, payments, notices, minutes and documents. Ask, and it's yours.

Complaints without a witch hunt.

Your board chooses who can see who filed. The database enforces it.

Sign in as the treasurer. Then as the president.

The demo is a whole community. Open the same complaint as each, and see who can learn who filed it.

Founding associations: the first 25 on a yearly plan get setup free and today's price for 3 years.

Ask about a founding place